Your privacy

Privacy policy

This policy explains what information Riventa Enterprise collects, how we use it, and the choices you have. We collect only what we need to run the store and fulfil your orders.

Last updated: July 2026

Information we collect

We collect information you provide directly, including:

Account details — your name, email address and phone number when you register.
Order details — delivery address, contact number and the items you purchase.
Communications — messages you send us for support or enquiries.

We also collect limited technical data (such as basic device and usage information) to keep the store secure and working reliably.

How we use your information

To process, deliver and support your orders.
To manage your account, addresses and wishlist.
To send order confirmations and important service updates.
To improve our catalogue, service and the overall experience.
To prevent fraud and keep the store secure.

Sharing your information

We do not sell your personal information. We share it only with the partners needed to run the store — such as delivery couriers to fulfil your order and email providers to send confirmations — and only to the extent required. We may also disclose information where required by law.

Data security & retention

Passwords are stored securely using industry-standard hashing, and access to personal data is restricted. We retain your information for as long as your account is active or as needed to provide our services and meet legal obligations.

Your choices

You can review and update your profile and addresses from your account at any time. To request deletion of your account or ask any privacy-related question, contact us via the contact page.

Updates to this policy

We may update this policy from time to time. Material changes will be reflected here with a revised “last updated” date.